Shipping policy
Shipping Policy:
Please note that we ship all orders via Royal Mail and will provide you with proof of postage.
Collection:
Free collection is available from our on-campus shop, or whilst the Shop is closed during any closures, you can collect from our Co-Op store in Bramber House
UK Delivery
Standard Delivery (3-5 working days)- £4.95 or free when you spend £60 or over.
For UK orders, VAT is included as applicable
International Delivery
Cost:
Due to varying costs by location and region, prices are shown at checkout.
Please note the following:
Vat and Duty Costs:
International deliveries will not be charged UK VAT; however, they could be subject to local taxes according to the country of destination. These deliveries will be sent on a Delivered At Place (DAP) basis, which means our courier (The Royal Mail) is responsible for delivering the goods to the named destination. The costs of carrying out all the necessary import formalities, i.e. VAT and Duty, are excluded and will fall to the consumer to pay these charges before receiving the goods.
Delivery times:
International delivery times are aimed* at the following, as stated on the Royal Mail website.
Europe (and Switzerland) – 3-5 working days
Worldwide – 5-7 working days
Please note the following -
We aim to ship your order on the next working day. Working days do not include weekends or bank holidays.
Further customisation of a small range of some of our items can be done with one of our partners; we do not manage this site, but we do gain a small commission from any sales made with them - www.sussex.universityhoodies.org
*While we do our best to meet these time frames, during busy periods, there may be some changes, and deliveries may take longer. There may also be situations (including but not exclusive to poor weather conditions, customs delays, local postal delays and tech updates) which result in a longer delivery. For changes and updates, please make sure to check your tracking and our delivery page.